HobbyTron Reviews

I purchased the "unbreakable glow in the dark helicopter" It stopped functioning after two uses. I contacted Hobbytron and they said they would replace the product. I never received it. Multiple emails and phone calls to Customer Service and attempts to discuss in the Chat Room, with no results. The company is not responsible and is bordering on fraudulent. They do not honor their guarantees. They got $75.98 of my hard earned money. and caused me allot of frustration. Do not buy anything from them!!

I ordered a mini drone never received a tracking number nor did I receive the drone I tried emailing there support and got no reply this company is definitely a fraud I will never shop at hobbytron ever again and I will be calling the bbb

Please do not buy from these people
Scammers I don’t get my product since before Christmas and I haven’t heard from them since please don’t I don’t even receive a refund back luckily it’s only 50$ but still scammers .

Fraud. They don't have 24/7 customer support, they have a phone number that plays a message saying they aren't taking calls and to email them. They say they will respond to emails within 24 hours, but don't respond for days/weeks. When they finally did respond, they asked for more information and a video of the problem, which I sent them multiple times wi no response. Bought 2 flying superhero figures, one Spiderman and one Captain America for my kids for xmas. Cap America doesn't work. "Easy Returns" they say on their website. These people should be ashamed of themselves for taking advantage of parents and disappointing kids.

I purchased an unbreakable Hercules helicopter for my grandson for xmas. When I gave it to him he noticed that the controller had a broken knob. I tried to call and the response was that they are only responding to emails. I emailed and they said I need to send a picture or video. I emailed those on Dec. 29th. Now it is Jan.14th and still no response. Not an email, exchange or refund! Very disappointed! Don't trust this company. They must be in financial trouble and don't have the money to refund. I do not recommend you purchase anything from the company Hobbytron!

I bought 5 Spiderman flying helicopters from this company for my grandkids for Christmas. I decided after I got them that they would be too hard for my grandkids to fly them, so I looked up the return instructions, and it said to e-mail them. I never got a response from them. So I called them. There was a message saying they weren't taking phone calls...to e-mail them. I ended giving the helicopters to my husband and son-in-laws for Christmas. These things are GARBAGE!!! You can't steer them, and it's hard to get them up in the air flying. I will not buy another thing from this company!!!

This company is a joke. DO NOT buy anything from them. Never received my item I ordered for Christmas, now that Christmas is gone I want a refund and they won’t even respond to my emails. Will be reporting them to the FTC.

I ordered 2 of the flying figures on 12/04/2021 and paid $65.89, and of today I haven't received either a refund or my order. It seems like theft to me. I sent many emails but they don't even respond to me. Any advise on what I should do would be great

I ordered a remote control HELICOPTER. After waiting two weeks for it’s arrival (and only four days remaining before Christmas) a remote control CAR arrived.

Too late to return it and get the helicopter in time for Christmas.

Horrible company. Good luck.

I purchased a a Galaxy Flex Track it's amazing my grand baby loves it he will be 3in January I will be purchasing another one so his mother and father can have one at their home thank you so much please who ever see this message your child will love this toy it's amazing